At Village Family Dentistry, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe, secure, and transparent experience when you visit our clinic or use our website. This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Details: Name, date of birth, address, phone number, and email address.
- Health Information: Medical history, dental records, treatment plans, and insurance information.
- Payment Details: Billing information and insurance claims.
- Website Usage Data: IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
Your information is collected to help us provide safe and effective dental care. We may use it to:
- Schedule and manage your appointments
- Deliver personalized dental treatment
- Communicate with you regarding your care or clinic updates
- Process billing, insurance, and payments
- Improve our services, website, and patient experience
- Comply with legal and regulatory requirements
3. How We Share Your Information
We respect your confidentiality and only share information when necessary, including:
- With dental and healthcare providers involved in your treatment
- With insurance companies for billing and claims
- With trusted service providers who help us operate our clinic and website
- When required by law, regulation, or legal process
We do not sell, rent, or trade your personal information to third parties.
4. Data Protection and Security
We implement strict administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. Only authorized personnel have access to patient records, and we regularly update our security measures to maintain data integrity.
5. Your Rights
As a patient, you have the right to:
- Access your personal and dental records
- Request corrections to inaccurate information
- Withdraw consent for certain data uses
- Request a copy of your records in accordance with applicable laws
To exercise your rights, please contact us directly.
6. Use of Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand website usage patterns, personalize content, and improve functionality. You can adjust your browser settings to refuse cookies if you prefer.
7. Third-Party Links
Our website may contain links to external sites for your convenience. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any information.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Village Family Dentistry
📍 2448 Old Brick Rd,Glen Allen, VA 23060
📞 (804)360-0355
